Faq

FAQ's

From jewellery to stores, shop all of our pieces in the one place.

We accept all major debit cards, credit cards, UPI, wallets, and net banking.

Absolutely. We use secure and encrypted payment gateways to ensure your payment and personal information is protected.

Currently, we only accept payments made using Indian cards and Indian currency (INR)

If your payment fails, please try again using a different method. If the issue persists, contact your bank or reach out to our support team at support@ineezy.in.

Yes, once your payment is successful, you will receive an order confirmation email with your payment and order details.

Simply browse our website, add your desired items to the cart, and proceed to checkout. Fill in your shipping details and make the payment to place your order.

After a successful purchase, you will receive an order confirmation email with all the order details.

Unfortunately, modifications are not possible once the order is placed. You may request a cancellation (if the order hasn't been shipped) and place a new order.

Please check your spam or promotions folder. If it’s still not found, contact our support team at support@ineezy.in with your name and payment details.

In the rare case you receive an incorrect product, please email us within 48 hours with an unedited unboxing video and product photos. We will assist you with a resolution.

Once your order is shipped, you’ll receive an email with tracking details. You can click on the link to track your package in real time.

We accept all major debit/credit cards, UPI, wallets, net banking.